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IT SOLUTIONS
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Monthly Support Plan
Our result-driven APPROACH helps us satisfy you maximally. We offer quick and hassle-free solutions to your problems. We value your privacy, so we ensure complete safety and security of your data.
If you run into some issues while navigating our site, or using our services, contact us at 1300 887 038.
We are available round the clock.
Find the monthly support plan best suited for you and your business by completing the form below:



BProtect

Cost effective IT Support

60 minute Guaranteed response times

Protect Real-Time remote Monitoring

Protect Antivirus

Protect Workstation

Protect Server

Business Hours of 8am - 5:30pm Monday to Friday Help Desk

Basic Monthly IT reporting
Price for users :
$0.00
Price for servers :
$0.00
Price for site visits :
$0.00
Basic Protect Remote :
$0.00
BProtect +

Everything in BProtect PLUS

One Hour Free Monthly Site Visits

30 minute Guaranteed response times

Direct Phone and email support from Help Desk and Engineering

24x7 Local Help Desk available

Local Help desk Monday - Sunday

Local Helpdesk on Public Holidays

Advanced On-demand IT Infrastructure reporting including monthly automatic report
Price for users :
$0.00
Price for servers :
$0.00
Price for site visits :
$0.00
Basic Protect Remote :
$0.00
Find Our Location
Business Hours
Monday to Friday 7.30am - 6pm
Saturday 8.30am - 12pm
24 / 7 After Hours Support
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*Listed pricing is indicative only and can vary due to factors such as equipment age, locations and number of sites. All displayed prices exclude GST unless otherwise stated. Contact our friendly staff for an exact price.
Founded in 2012, Baintek has built solid relationships with its business customers best interest in mind. Formed as a break-fix style IT provider, we found over the years our customers loyalty enabled Baintek to become a Managed Services IT company. Today, we still service a majority of our original break-fix customers who naturally converted over to our Managed Solutions offerings and new customers who finally found an IT Partner in Baintek they can rely and trust.
Backup and Disaster Recovery is arguably the most important solution to be implemented within your IT environment. The unfortunate reality is that more often than not, like an insurance policy, people only think about it after an incidents occur. Like an insurance policy, if you don't have the right cover, the the policy (or in this case the solutions) could be useless. Baintek have taken the hard work out of understanding how Backup and DR should work, bundled these terms into a new product and called it Business Continuity Protect.
If you are like most small to medium business, the IT infrastructure, without any real planning, has been built up and maintained as needed in stages over the years.
If somethings breaks you attempt to repair. If parts are not available you replace.
This is commonly referred to as a reactive or break fix in the IT world.. The obvious downside to the reactive approach is downtime while things are broken and the unknown cost associated with diagnosis and repair. This means you lose business productivity in most ases.
Cloud computing platform and services, accepted or not is upon us in a big way. Utilising the power of large organisations server farms and data centres allows everyday businesses to utilise scale-able, secure cloud based servers to do everyday IT tasks seamlessly. No longer is there the need to manage faulty hard disks, server power supplies, server room cooling or even worry about power consumption of machines running 24 hours per day, 7 days per week.
From
$0.00
Per Month
Here at Baintek we offer a complete range of solutions for you including affordable, beautiful and functional new website design and old website refreshment.
Whether you are needing an ECommerce store or a basic site, we offer a range of affordable website design services including monthly maintenance plans.